What really sets a car dealership apart these days?
With the many dealerships to choose from, it can be difficult for a customer to find their go-to when it comes to car buying and servicing.
The Lawson family started in the car business over 50 years ago, with a small lot in West Virginia. Since then, the ownership of the dealerships has passed from Max Lawson, who originally started in Greeneville in the 1960s, to Lennie Lawson, who now owns and operates Gateway Ford Lincoln Mazda. Since the dealership is locally and family-owned, there is a strong emphasis on creating and maintaining relationships with customers and the surrounding community.
Many dealerships can get by with poor customer service because they are in large cities and metropolitan areas where customers are a dime a dozen. That is not so with Gateway and the Lawson family. Their success and survival has been solely dependent on their continuing positive relationships with their customers. Lennie has built his dealership on the solid principals of honesty, transparency, and genuine care and concern for his customers.
So what does Gateway have to offer that other dealerships do not offer?
You know how annoying it is to drive up on a car lot and be chased down by a salesperson? Or to struggle for hours just to find out the price of a vehicle? That is not how it works at Gateway. We don't badger you with questions or aggressively try to force you into any decision. Our salespeople are, for the most part, locally born and raised. They know Greene County and the people that live within its borders. We are respectful of your time and will listen to your wants and needs. You don't have to work for hours to get a price on our vehicles, either. We have convenient hang-tag pricing, which lists the price of the vehicle right on the windshield. And those ridiculous add-on stickers? You won't find them here. We will also give you an up-front appraisal of your trade within minutes, not hours.
Up-front pricing, no ridiculous add-on stickers, immediate trade appraisals, and no pressure to buy. Those are some of the reasons why you've just gotta get to Gateway.